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It’s not easy to turn off the subscription
Don - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
It is good but too expensive . They lure you to get it for $12.99 for the first time and then they start charging $ 32.99 which is way expensive We do get organic dyes may be better or same in the market with much less price of $14.99 and under
Hello Jignesh, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! (:
Product is not effective and did not work….for me
Hello Jason, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals!
It cover for first 2 weeks and then the results are not good.
Pankaj - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
I did a patch test on my arm . After 4 hours arm became red and swollen and itchy .Not for me . Will not be buying again.
Hi Azar! We are so sorry to hear you had an allergic reaction. Please check your emails, we got back to you to help you further.
they sent me two colors in span of 1 month and none of the colors worked on me and my hairs are still white after following all instructions and it's totally waste of time I wasted 30 minutes trying color on .
Jatinder - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from us.
It is not suitable and it seems not good
We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. (:
Not working
Hi Raimondo! We are sorry to hear your color didn't work. Please check your emails, we got back to you.
Pas convaincu la teinte finale est plutôt châtain foncé que noire.
Stéphane P. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Notre garantie de satisfaction est primordiale pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. À très vite !
Once I made up the solution and applied I tested on my arm and it came up in a rash. I tested a few weeks later and it was ok but it seems that the dye needs to be used immediately when made up so I didn't apply to my beard. Confusing.
Hi Dennis! We are sorry to hear the color caused a reaction on your arm. Please check your emails, we got back to you to help you further.