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Not worthy of money. Please cancel my subscription. thanks
Hi Mantu! We are so sorry to see you go, and for any inconvenience with our prices. Please check your emails, we got back to you to help you further.
Product isn't bad, is high quality. Just is Not working for me. Covers No grey hairs, minimal itching and burning Much less than store bought dyes. Decent overall experience. For me, nor worth the extra 8 considering the results
Robert - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Not happy at all!
Hello Mauricio, Thank you for reaching out to us here at Colorsmith! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
hair dyed but does not cover gray hair
Hi Vadim! We are sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you further.
Beaucoup trop cher
Sébastien A. - Merci pour votre commentaire. Nous sommes vraiment désolés que nos tarifs vous semblent élevés. Chez Colorsmith, nous créons des colorations sur-mesure adaptées à chaque client. Nos produits sont formulés avec des ingrédients similaires aux salons de coiffure. Et comme en salon, nos experts coloristes sont disponibles en consultation. Nous allons revenir vers vous par email pour plus d'information.
Only colors 5-10% so essentially after the wash it doesn’t even look like my hair were colored. Really disappointed for last few times.
Vinayak - We’re so sorry to hear that you were disappointed by the results of your color application. Our Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Your colorist will review your feedback and adjust the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
Tried this instead of henna based kits and I didn't have great results and wasn't happy with the chemicals and how it affected my skin and hair.
Chris - We’re so sorry to hear that you were disappointed by the results of your color application. Please keep your eye out for an email from us. We truly appreciate your feedback.
Really impressed with the box and packaging etc but unfortunately it hasn’t worked for me at all. Tried everything exactly as directed but the greys on my beard are exactly the same after use. I did specify short beard for my order, pretty disappointing.
Hi Adam! We are so sorry to hear it didn't work on your facial hair. Please check your emails, we got back to you to help you.
After a few attempts got the colour right but it sadly doesn’t last very long, coloured a week ago and already the grey is coming back through with a vengeance. Easy to apply, and initial results seem ok but in natural light it may as well not be there.
Hi Matthew! We are so sorry to hear your greys are back so quick. Please check your emails, we got back to you to help you.
A scam company who should be shut down adds autoship without notification and steals your money.... 50% bad reviews on Trustpilot says it all... I've also added my negative review on Facebook and Trustpilot....
Hi Saffy! We are sorry to hear about your personal experience using our services. We've got back to all of your messages. Please let us know if there's anything else, we can do for you.